Retail Sales Manager

Mechelen

The Retail Sales Manager is responsible for the commercial development of Telenet Business within the Telenet Retail Channels : external (Telenet Centers) as well as internal (Telenet Stores).  He/she leads a team of 3 Retail Account Managers and 2 Field Coaches and is responsible for reaching sales objectives and assuring channel profitability.

Your key roles & responsibilities are :

  • Reaching Telenet  Business sales objectives with as most important KPI’s net sales CE and share of business within the total Telenet Retail channel sales
  • Building and developing commercial relationships with the key retailers within the channel. Build joint business plans with as main objective the reaching of mutual objectives
  • Lead, coach and allocate a team of 3 retail account managers and 2 field coaches. You spend at least 25% of you time in the field. You follow up of RAM field visits and prepare a weekly reporting incl. results, key facts and forecast for the indirect sales director on a weekly basis. You prepare and execute a channel strategy plan.
  • Pro-actively detecting the needs of retailers and solve them in collaboration with the channel development team. Together with Go to market and channel communication you prepare and execute a complete retail communication and promotional plan.
  • Pro-actively detecting the needs of retailers and solve them in collaboration with the channel development team. Together with Go to market and channel communication you prepare and execute a complete retail communication and promotional plan.
  • In close partnership with residential sales you build and execute a collaborational model with as main objective building Telenet business awareness and volume within our own Telenet Stores
  • Evaluation of existing retail footprint and filling in of regional territory gaps, on the one hand by reinforcing existing retailers, on the other hand by recruiting new retailers.

Profile :

  • You have experience in managing an indirect retail sales channel, preferably in a telco and connectivity environment
  • You have at least 5 years of experience in leading a sales team.
  • You are able to detect operational issues and recommend adaptations of processes in order to answer them
  • You are able to work within the boundaries of an indirect sales model.
  • You have experience with indirect sales commissioning models
  • The Retail Sales Manager is an important player within the Telenet Business sales team and is responsible for 20% of total Telenet Business new sales acquisition
  • You have a pro-active and problem solving mentality
  • You have an analytical mindset and are able to translate company objectives into clear team targets
  • You have excellent negotiations and influencing skills

Goesting,
daar draait het om bij Telenet!

En die goesting delen we met elk van onze 3000 medewerkers. Dankzij hun zin om te innoveren, uitdagingen aan te gaan en samen te werken, is en blijft Telenet de strafste aanbieder van entertainment- en telecomdiensten in België.

Onder de merknaam Telenet bieden we digitale televisie, hogesnelheidsinternet en vaste en mobiele telefoniediensten aan residentiële klanten in Vlaanderen en Brussel. Met het merk BASE leveren we mobiele telefonie in heel België. Onze afdeling Telenet Business bedient de Belgische en Luxemburgse zakelijke markt met oplossingen voor connectiviteit, hosting en security.

Bij Telenet doen we alles voor een Amazing Customer Experience, door op ieder moment onze klanten centraal te stellen. We willen hen immers zo goed mogelijk helpen en hen koesteren. Om dat te kunnen bereiken, bieden we onze boeiende mensen boeiende carrières, met volop kansen om bij te leren en door te groeien. Mag het voor jou ook iets meer zijn? Ontdek dan bij Telenet de leukste job die je ooit beleefde.