Make-Up Artist - Brussels Airport
Bobbi Brown is recruiting a Make-Up artist Full time for its upcoming store in Brussels Airport.
The aim of the rol is to achieve the personal objectives set down by Bobbi Brown and to contribute to the success of the account through the delivery of outstanding customer service. Also to promote and maintain Bobbi Brown’s image and reputation to the customer
1.SELL THE BOBBI BROWN LINE
•Achieve required retail sales targets set by the Company as communicated by the Studio Manager
•Be aware of and achieve the targets set by the Company as communicated by the Studio Manager in respect of AUS, % seated service, business mix and productivity
•Carry out on counter activity – achieve 10 steps make up target and create theatre, excitement and activity around the counter.
2.GIVE EXCELLENT CUSTOMER SERVICE
•Give prompt, polite and efficient service at all times
•Adhere to the Bobbi Brown customer service guidelines provided
•Provide each and every customer with the best level of make-over possible in the Bobbi style, tailored to the customer’s requirements and within the time guidelines specified by the Company
•Demonstrate excellent product knowledge, communicating this to the customer to meet their needs
•Maintain high standard of personal grooming as specified by Bobbi Brown in its guidelines
4.WORK EFFECTIVELY AS PART OF A TEAM
•Help colleagues and team efficiency by being flexible and taking on tasks as required
•Communicate information to the Studio Manager and colleagues
•Work effectively with store personnel and store management
•Maintain high standards of time-keeping on the counter to ensure team efficiency
5.MAINTAIN HOUSEKEEPING STANDARDS
•Clean counters, tester stands and displays regularly to maintain the Bobbi Brown image
•Merchandise back fixtures and display counters as directed
•Adhere to Bobbi Brown hygiene standards and take action to ensure the counter complies with these
•Complete all administration accurately, legibly and on time
•Follow stock guidelines and highlight problems to the Sales and Education Executive.
7. CARRY OUT OTHER TASKS
•Carry out any other duties as may be required to support the Studio Manager, the Area Sales Manager and/or the Company from time to time
- Experience within Makeup and sales/customer service is a must
- Strong passion for make-up
- Excellent communication skills
- Willing to work in airport environment and flexible on shift hours
- Fluent knowledge of English & French. Knowledge of Dutch is een asset.