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Field Coach B2B



As a Field Coach BtB you are responsible for building and improving the business sales skills of employees working in the Telenet Stores (internal sales channel) and Retail Partners (external sales channel). You are (together with the retail account managers) responsible for reaching the sales objectives.


Role :

You assist, motivate and coach shop employees in order to improve their Telenet Business awareness, knowledge and sales skills. Together with the shopmanager/owner, you create a BtB sales strategy and execute it. You set objectives, pro-actively detect training needs and provide tailormade trainings.

You closely track the BtB performance of the POS. You focus on POS that underperform and propose solutions/training to increase performance. You report your findings and progress concisely towards the retail sales manager.

You make sure that the POS has an appealing BtB look and service towards the business customer. You attend BtB events in the POS: you represent Telenet Business, you service clients, prospects and leads.

You are spending 80% of your time in the field. You create your own field visit planning and make sure you cover the coaching needs of our top 30 shop and retail partners. You develop a training/coaching plan and strategy.


Profile :

  • You have a successful track record as a field coach, shop manager or district manager in a retail environment. Experience within a BtB environment is a plus.
  • You are capable of identifying and solving issues within a sales entity.
  • You are capable of coping with resistance from retailers that do not immediately see the added value of investing time in coaching
  • With regard to selling business products, the retail channel is underdevelopped. The field coach BtB plays an crucial role in increasing the competencies of retailers. By doing that, we will increase our volumes in an already important sales channel
  • Obviously you are a real sales talent and know what customers expect within a retail environment
  • You are a people manager (be it in an indirect way): you are assertive, dynamic, trustworthy, an excellent communicator, a motivator and capable of coping with stress
  • You are genuine a team player and have a flexible mindset (in terms of travel and working hours)

That's what Telenet is all about.

And we share this enthusiasm with each and every one of our 3000 employees. Thanks to their passion for innovation, challenges and cooperation, Telenet is and remains the best provider of entertainment and telecommunication services in Belgium.

Under the brand name Telenet we provide digital television, high speed internet and landline and mobile telephone services to clients living in Flanders and Brussels. Operating as BASE we provide mobile phone services throughout Belgium. Our Telenet Business department serves the business community in Belgium and Luxembourg, providing solutions for connectivity, hosting and security

At Telenet we pull out all the stops to provide an Amazing Customer Experience, by putting our customers first at all times. Our aim is to give them the best possible help and to meet their every need. To accomplish this, we offer fascinating careers for fascinating people, with plenty of opportunities to learn and grow in our company. Could this be the opportunity you are looking for? At Telenet, you may just discover the best job you have ever had.